Support

We understand your need for IT support to be delivered to your team throughout the working week with no overhead to your business or requirement of expertise from your people. Your business relies on your IT systems and you have invested in hardware, software and training to ensure it meets your needs. Essential Business Technologies utilises the leading enterprise remote management toolset that monitors and alerts across your whole network delivering availability seamlessly to your business users. Data Back up & Disaster Recovery – We understand your business and its reliance on your data, so we provide a portfolio of backup and disaster recovery services designed to protect you in the event of data loss. Smart Assuarance Plans- We understand that every business has a different need for their IT infrastructure. Our Smart Assurance Managed Service packages are an affordable solution for SMB clients and new start-up businesses who require the assurance that their IT systems are being properly managed, maintained and supported 24/7/365 by experienced, qualified IT experts. Managed Firewall- Our Managed Firewall offering provides peace of mind to business owners safe in the knowledge that their networks are safe and secure, with regular reports on the threats that have been stopped. Managed Email Security- Email is undoubtedly an essential tool for most businesses, but the sheer volume now handled by servers and staff alike can become overwhelming. Predicting, preventing and eliminating email threats, junk and spam can help you free up time and resources. Co managed Service Desk with Auto Taskfire- Your IT systems are the backbone of your business. Don’t go IT alone! From email, telecommunications, client and product databases and network servers, your entire organisation relies on your internal IT team or outsourced IT provider to keep you up and running – every hour of every day. Taskfire’s unique, co-managed platform provides unlimited options for sharing and co-ordinating workflow between you and your internal and external IT support resources to ensure there’s never a gap in your coverage.